About
Ethoca provides a collaborative tool, Ethoca Alerts, connecting merchants, acquirers, and issuers to share fraud and dispute data. This system enables faster dispute resolution, aiming to eliminate chargebacks and reduce costs associated with them. By bolstering fraud screening, Ethoca helps merchants identify future fraud and take action before fulfilling fraudulent orders. The platform enhances customer experience by resolving disputes within hours, thus lowering chargeback volumes and processing costs. It is designed for companies looking to improve their fraud management processes and to recover revenue effectively.
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