About
Alorica Inc. is a global customer experience and contact center provider that offers fraud prevention and ID protection services to detect threats, prevent data loss, and ensure compliance, security, and customer trust. The company delivers customer service, tech support and revenue-generation operations for highly regulated industries and is trusted by top financial institutions. Alorica describes capabilities across analytics, workforce management, training and quality assurance, plus Alorica Automation. The record cites outcomes such as eliminating over $10K/month in fraud losses for a financial client and other operational improvements. Alorica positions these managed services and professional services to support customer service operations and reduce risk for enterprise clients.
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